Private Sector Housing Team Leader

Job details

Gravesham Borough Council
SO2 to POA: £29,736 to £39,771 per annum
Civic Centre, Windmill Street, Gravesend, Kent
Working Pattern:
Full Time
37 hours per week.
DBS Check:
Closing Date:
19/09/2021 at 23:55

Our Organisation-

Centrally located in the Thames Gateway, Gravesham Borough Council provides a range of services to over 106,000 people and 4,000 businesses.

The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England.

Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.

Gravesham Borough Council is committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves.

The role

An exciting opportunity has arisen within our Private Sector Housing team for a self-motivated Private Sector Housing Team Leader with experience of managing a team responsible for the operational delivery of the Council’s private sector housing improvement functions. Responsible for working with private landlords and tenants to assess housing conditions under the housing health and safety rating system and taking any necessary remedial or enforcement action. This is a challenging role, requiring excellent communication and negotiation skills, an ability to inspect properties and identify defects and apply the relevant legislation.

The post holder will have experience of working with landlords to promote and enforce high standards of housing in the private rented sector, including the preparation, service and monitoring of statutory notices. Experience in the assessment and licencing of houses in multiple occupation is essential. Responsible for the preparation of prosecution and appeal cases and to represent the council in court or tribunal proceedings.  A methodical and innovative approach and an ability to negotiate practical solutions is fundamental to this role. An ability to work under pressure and manage a caseload is essential, as is a commitment to provide an excellent service to all groups of the community.

Main responsibilities

Undertake a range of specialist tasks including:

Manage and motivate a team of Housing Improvement Officers to provide an excellent service

Ensure that complaints about disrepair, landlord harassment and unlawful eviction in the private rented sector are responded to promptly and effectively.

Provide appropriate advice and assistance to both tenants and landlords regarding their respective rights and responsibilities.

Prepare and serve statutory notices including hazard awareness, improvement notices and prohibition orders and project manage the completion of any necessary building works. Represent the council at court or tribunal proceedings.

Implement and enforce a statutory licencing scheme for houses in multiple occupation within the borough.

Essential qualifications/experience-

Educated to degree level in a relevant subject such as environmental health or building surveying, with an additional qualification in the housing health and safety rating system is essential.

Experience of managing staff.

Experience of dealing with customers within the field of private sector housing, carrying out interviews, property inspections and assessments and using advocacy and negotiation skills to achieve appropriate outcomes.

Flexible approach to work demands and the ability to manage a caseload including uploading data onto computer systems in an organised, methodical manner, preparing reports and statutory notices and supervising building contracts.

Desirable qualifications/experience-

Experience of safeguarding procedures

Experience of emergency planning and business continuity

In return we offer you:

Holiday entitlement

A generous holiday entitlement, plus paid bank holidays.


In-house and external training including non-qualification, Continued Personal Development (CPD), NVQ and other qualification training.

Employee Assistance Programme

The Employee Assistance Programme (EAP) is a free and confidential support service, offering you unlimited access to advice and information as well as coaching and counselling where appropriate. 

Available 24 hours a day, 365 days a year, the service is there to help you manage all of life's events and support you through the challenges. Their expert advisers are there to help,

whenever you need them. Support on the telephone, online and face to face.


A very secure pension scheme which both you and we pay into. More information can be found on the Local Government Pension Scheme website.

Occupational health

An on-site Occupational Health Advisor. We have an occupational health service provided by East Kent Hospitals University Foundation NHS Trust. The service is delivered by a team of health professionals who specialise in occupational medicine and deal with the relationship between your work and your health. Occupational Health also works with us to resolve any issues in the workplace and also to ensure that well-being at work is maintained.

If you would like to have an informal discussion with the recruiting manager call Lynn Wilders on 07748112260.

Important Information-

Applicants must be able to demonstrate all essential requirements as listed in the job profile

Equal Opportunities Commitment Statement

Gravesham Borough Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.  All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

We reserve the right to close this vacancy at any time prior to the closing date.

How to apply

Please be advised that we only accept online applications submitted through JobsGoPublic ATS


If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.


All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.

Disability confident employer

This vacancy is now closed

Further information on this vacancy